Employee Only Portal

Quick Links
Submit a Trouble Ticket



You are now connected to the public Internet, but have been redirected to this page because you are attempting to connect to The Bonadio Group's Intranet website, The Ampersand, from outside the Bonadio secure network.

Use the Quick Links on the left to navigate to various web based resources.

Need IT assistance?

Contact the Help Desk with one of the following methods:

Email - send an email to helpdesk@bonadio.com.
  • Include a detailed description of your issue and a phone number you can be reached at
  • Emails sent to the Help Desk mailbox will automatically be converted to a ticket

Phone - call 585-662-2222
  • Leave a voicemail message with your full name and a phone number you where you can be reached
  • Voicemails messages left will automatically be converted to a ticket

The IT Emergency Pager - call 585-270-1824
  • Please use only if you are unable to request assistance through the Ampersand, by email, or by telephone
HelpDesk Hours of Operation
  • In Office: Monday - Friday | 8AM - 5PM
  • After Hours: Monday - Friday | 5PM - 9PM, Saturday & Sunday | 9AM - 9PM

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Bonadio Office Emergency Hotline